Return & Refund Policy
We want you to be completely satisfied with your purchase. Our return and refund policy is designed to be simple and fair:
Return Window:
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You may return any item within 7 days of receiving your order if it is unused and in its original packaging.
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Requests after 7 days will not be accepted.
Exchange Window:
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Exchanges for a different product or replacement item are accepted within 10 days of delivery.
Return Process:
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Contact our customer support at contact@finveron.store or 540-244-2945 to initiate a return.
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Provide your order number and reason for return/exchange.
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Pack the item securely in its original packaging.
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Ship the item back to us using a trackable shipping method. Customers are responsible for return shipping costs unless the product was defective or damaged.
Refunds:
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Once we receive and inspect the returned item, your refund will be processed within 5–10 business days.
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Refunds will be issued to the original payment method.
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Please note it may take additional time for your bank or credit card company to post the refund to your account.
Important Notes:
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Items that are damaged, used, or missing parts will not be eligible for return or refund.
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If you receive a defective or incorrect item, contact us immediately and we will arrange a replacement at no cost.
Contact Us:
For any questions about shipping, returns, or refunds, reach us at:
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Email: contact@finveron.store
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Phone: 540-244-2945
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Address: 400 Quietwater Beach Rd, Gulf Breeze FL 32561, United States